Returns & Exchanges

At Qure™, we stand behind our clinical-grade technology and offer a 30-day money-back guarantee to ensure you achieve the skin results you deserve. If you are not completely satisfied with your purchase, our streamlined return process makes it easy to exchange products or receive a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to begin the process within 30 days of delivery.

2

Prepare Your Package

Securely pack your Qure™ device and any included accessories in their original packaging to ensure they are protected during transit.

3

Attach Shipping Label

Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing